Do you ship Worldwide?
We ship to most countries including Australia, New Zealand, U.K, U.S., Canada and Europe.
How long will my order take to deliver?
Your order should take between 10 to 35 business days to arrive.
Will I have to pay customs?
Custom fees are not usually payable on orders under $1,000. However, the customer is responsible for fees or import duties.
What are my payment options?
We accept payments by Paypal, Visa, MasterCard and American Express.
What are my delivery options?
We offer two worldwide shipping rates. Orders over $60 are free. Orders under $60 are $6.
How secure is your site?
OzDealz via Shopify processes payments using the Stripe payment gateway. Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification. All payments are verified by Stripe to prevent fraud.
Can I amend my order?
If you wish to amend your order please contact us as soon as possible. We send our orders to the supplier within 24 hours so cannot guarantee changes will be made.
How do I track my parcel?
A tracking number will be sent by email.
Can I return or exchange an item?
We offer a 30 day refund time from the date you receive your parcel. Please see our Refund Policy page for more information.